Intelinteract for dental practices and clinics
The AI front desk that never misses a patient.
Answer every call and WhatsApp, book appointments 24/7, fill recalls and follow up every treatment plan — so your team can focus on the patients in the chair.
260+dental practices across the UK, Saudi Arabia
and Qatar run on Intelinteract.
AI front desk · today
Live- 07:42CallNew patient enquiry — booked for Thursday 10:30Booked
- 08:05WhatsAppMoved hygiene appointment to Friday morningRescheduled
- 08:31Missed callCalled back in 40 seconds — emergency slot offeredRecovered
- 09:10Recall6-month check-up reminder confirmedConfirmed
- 18:47CallImplant consultation enquiry after hours — bookedBooked
38
calls answered
0
missed
11
bookings
The hidden cost
What a busy practice quietly loses every month.
Every unanswered call, unbooked treatment plan and lapsed recall is revenue that walks out of the door.
Estimated monthly impact
- Missed calls£2,500 – £10,000
- Unaccepted treatment plans£5,000 – £30,000
- Missed recall appointments£2,000 – £15,000
- Hygiene gaps£1,000 – £8,000
With Intelinteract
What changes with an AI front desk.
Indicative ranges from Core Cognitics dental practice benchmarks. Results vary by practice size, location and treatment mix.
What it does
Everything your front desk does — and the follow-up it never has time for.
AI where it helps, humans where it matters: routine calls and follow-ups are automated, and your team handles the conversations that need a person.
- 01
24/7 AI receptionist
Answers every call in your practice's name, handles FAQs, books and reschedules, and transfers to your team with full context.
- 02
WhatsApp, SMS and web chat
Patients book and ask questions on the channels they already use — one conversation history across all of them.
- 03
Missed-call recovery
Any call you can't take is followed up in seconds by SMS or WhatsApp, so enquiries become bookings.
- 04
Recalls and hygiene reactivation
Automated recall campaigns and lapsed-patient reactivation fill hygiene and check-up slots.
- 05
Treatment plan follow-up
Patients with unaccepted plans get timely, personal follow-up — by an AI agent or your treatment coordinator.
- 06
Cancelled slot recovery
Cancellations trigger waitlist outreach, so empty chairs get filled the same day.
- 07
Reviews and feedback
NPS, CSAT and review requests after every visit, with unhappy patients flagged privately before they post.
- 08
Your phone system, upgraded
Keep or port your practice numbers. Calls, routing, recordings and analytics in one place.
How it grows your practice
From every conversation to measurable practice growth.
- 01RemembersPatient history, treatment plans, recalls and previous enquiries.
- 02DetectsMissed appointments, unbooked treatment plans, recall and hygiene opportunities.
- 03EngagesPersonalised outreach and surveys by voice, WhatsApp, SMS and email.
- 04ImprovesFeedback and sentiment insight to fix bottlenecks and waiting times.
- 05GrowsMore bookings, treatment acceptance, recall attendance and patient lifetime value.
Measured, not promised
Every deployment is tracked against the KPIs that matter to a practice.
We agree baselines with you at the start and report progress across four areas — so you can see exactly what the AI front desk is worth.
Operational efficiency
- Missed call rate<5%
- Appointment admin automated70–90%
- Manual admin workload30–60% less
- Staff capacity20–50% more
- After-hours coverage24/7
Patient experience
- First contact resolution80–90%+
- Average wait time<30 seconds
- Patient satisfaction (CSAT)90%+
- Contextual handover to staff100%
- Channel continuityUnified
Revenue growth
- New patient conversion70–85%
- Recall attendance85%+
- Treatment plan acceptance65–80%
- No-show rate20–40% lower
- Lead captureNear 100%
Reputation and growth
- Patients invited for feedback90–100%
- Negative feedback detectedNear 100%
- Feedback response timeHours, not days
- Feedback-to-action closure90%+
- Online review ratingRising
Suggested targets. Actual results depend on each practice's starting point.
Trusted by practices
Over 260 dental practices answer every patient with Intelinteract.
Kings Dental Centre
St Pauls Dental
Dentistry on Gipsy Hill
- 100+
- practices in the UK
- 100
- practices in Saudi Arabia
- 60
- practices in Qatar
Case studies
From one large practice to groups of 100+.
How one of London's largest private dental practices answers every patient, day and night
A 10-surgery private practice in London put an AI receptionist on its phones and WhatsApp, so high-value enquiries, emergencies and recalls are handled the moment patients get in touch.
Read the storyA Qatar dental group brings up to 20 practices onto one AI-powered front desk
A leading dental group in Doha unified calls and WhatsApp across up to 20 practices, with Arabic and English AI agents handling bookings and reminders from early morning until midnight.
Read the storyScaling patient communication across 100+ practices in Saudi Arabia
One of Saudi Arabia's largest dental and aesthetic groups uses Intelinteract to handle patient communication across more than 100 practices in over 25 cities, with Arabic-first AI agents and governed, group-wide workflows.
Read the storyIntegrations
Works with your practice systems.
Practice management systems including Dentally and Software of Excellence, plus CRM, payments, telephony and messaging tools.
FAQ
Questions practices ask us.
What is an AI receptionist for a dental practice?
An AI receptionist is a voice and messaging agent that answers your practice's calls and WhatsApp messages 24/7. It books, moves and cancels appointments, answers common questions, and transfers patients to your team with full context when a person is needed.
Will it replace my reception team?
No. Intelinteract takes the repetitive calls, reminders and follow-ups off your team so they can focus on patients in the practice. Complex, clinical or emotional conversations are handed to your staff.
Does it work with my practice management software?
Intelinteract integrates with leading dental practice management systems, including Dentally and Software of Excellence, as well as CRM, payment and communication tools.
Can I keep my existing practice phone number?
Yes. You can port your current numbers to Intelinteract or add new ones. Calls, routing, recordings and analytics are then managed in one place.
How does it reduce no-shows and fill my recalls?
Intelinteract sends reminders and confirmations by call, WhatsApp, SMS or email, runs automated recall and hygiene reactivation campaigns, and offers cancelled slots to waitlisted patients.
Does it support Arabic and other languages?
Yes. AI agents support multiple languages and dialects, so practices serving diverse communities can speak to every patient in their own language.
Is patient data secure?
Intelinteract is built with enterprise-grade security and GDPR and HIPAA-aligned controls, with role-based access, audit trails and data residency options. Agents always tell callers they are speaking to an AI assistant.
How quickly can we go live?
Most practices start with the AI receptionist and missed-call recovery, then add recalls, treatment-plan follow-up and feedback. We assess your patient journeys, configure and test the agents, and support you after launch.
See how many patients you're missing.
Book a demo and we'll show you how Intelinteract answers, books and follows up for a practice like yours.